We are committed to doing things properly throughout all aspects of our work. There's no place for rush-jobs or short-cuts and our self-imposed quality controls ensure we always deliver work and services in which we can take pride.
We are open and easy to talk to which is continually appreciated by our clients, who often turn to us for considered advice. We have a conversational style, but are never shy in challenging or asking searching questions if we believe it is necessary to ensure a shared clarity of vision.
We take great pride in the relationships we build with our clients which stand the test of time. Our clients value the responsibility we take for our work and continue to trust us implicitly as their technical partner to develop and support their digital products and services.
We have worked on a wide variety of projects with companies differing in size, structure and market sector. Our knowledge and experience allows us to focus everyone's attention so that our projects start with clearly identified objectives, broken down into manageable chunks which all stakeholders can recognise.
We follow a proven and proactive process to ensure the success of all of our work. Our project management experience and technical know-how allow us to plot an efficient project path, forming a clear view of exactly what tasks need to be done and when.
We will always take the time to think about the future and design strong technical foundations taking into account potential development opportunities to protect the flexibility and extensibility of our solutions.
We are committed to doing things properly throughout all aspects of our work. There's no place for rush-jobs or short-cuts. At all stages we review and test our work to make sure we are hitting the high standards we expect of ourselves.
Our offices in Crowborough in the High Weald Area of Outstanding National Beauty, on the edge of the Ashdown Forest, famous as the setting for the Winnie-the-Pooh stories written by A. A. Milne. Our location provides plenty of benefits, but should we need a change of scenery within an hour we can be taking in the sights and sounds of London, or be by the sea in vibrant Brighton.
We are approachable and easy to talk to. If you have technical questions relating to a business process, or would like to sound us out regarding a new project contact us.
+44 (0) 1892 667 411
queries@elysium.uk
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Elysium Ltd. understands that your privacy is important to you and that you care about how it is used and shared online. We respect and value the privacy of everyone who visits Our Site and therefore (subject to the limited exceptions in section 5, below) do not collect information about you unless you contact us (in which case, see section 4, below). Any information we do collect will only be used in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
In this Policy the following terms shall have the following meanings:
This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites. We advise you to check the privacy policies of any such websites before providing any data to them.
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details.
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We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
The information on this page is provided to conform with the Electronic Commerce (EC Directive) Regulations 2002 (UK).
Elysium Ltd is a company registered in England and Wales, number 2632587, VAT number GB 583878967
Elysium Ltd
Suite 1, 1-3 Warren Court
Park Road
Crowborough
East Sussex TN6 2QX
Telephone: +44 (0) 1892 667411
E-mail: info@elysium.uk
Elysium's registered office is at:
Elysium Limited, Suite 1, 1-3 Warren Court, Park Road, Crowborough, East Sussex, TN6 2QX, UK
Elysium submits all quotations and price lists and accepts all orders subject to its standard conditions of contract. These apply to all contracts for goods supplied or work done by them or their employees to the exclusion of all other representations, conditions or warranties, express or implied, unless agreed by both parties in writing.
Usage of our hosting services is subject to our acceptable use policy, and to a hosting agreement - this is a basic hosting agreement, which applies to our standard hosting arrangements. Specific contractual arrangements with individual clients may over-ride clauses in this agreement.
Elysium are a Nominet Tag Holder and are therefore bound by the Nominet Registrar Agreement and Good Practice Terms. You can read these documents on the Nominet web site at: http://www.nominet.uk/resources/. In addition, Elysium register a range of domains through agreements with third party registrars, which they then administer and provide services for to their clients.
As a Nominet member and tagholder, we can register, renew and administer a .uk domain for you. These may be handled through our own contract with Nominet, or through our contracts with third party registrars who will also be Nominet registered.
Nominet UK is the registry for .uk internet names and manages the authoritative database of .uk domain name registrations. They are a not-for-profit company and have members instead of shareholders. Nominet is officially recognised as the .uk domain name registry by the internet industry, users and the UK Government. Nominet themselves do not proactively sell domain name registrations, but provide neutral advice on registering and maintaining your name.
If you register a .uk domain with Elysium Ltd, Nominet should send you an official domain ownership document. Other domain extensions, such as .com, .net, .info, or .biz domains do not issue these certificates. This is an important document, and you should keep it safely.
In buying a .uk domain name you understand that you are making a contract with Nominet, rather than ourselves - our charges in acting as your agent are for looking after this domain name for you and providing the services to enable you to use it effectively. You remain the owner of the domain name and can transfer its management to other agencies at any time. Your contract is with Nominet and subject to their Terms and Conditions.
If you want to change the registrant name for your domain, (effectively, its owner) this has to be done directly with Nominet. They charge an admin fee and this can be managed from their website. See http://www.nominet.org.uk/uk-domain-names/manage-your-domain/change-details
If you register a domain with us it will belong to you and you will be registered by Elysium as the owner of your domain name, using information that you pass to us for registration. As a registrar, we are required to ensure that registrants submit complete and accurate data, which then can be queried by other Internet users (typically as a 'whois' query). There is an option for non-company registrants of Nominet .uk domains to opt out from providing their address details for public display, but you will need to request this when ordering a domain - our default is to provide full registrant information.
Unless you request otherwise, Elysium Ltd will be registered as the accounting, technical and billing contact for your domain, as we provide a fully managed service, and we pay Nominet fees on your behalf (assuming you have paid us to carry out this service for you). In the event that our invoice to you for our services has not been paid when a Nominet renewal becomes due (we will provide you at least two month's notice) we reserve the right to 'detag' ourselves from your record - you are then responsible for finding a new registrar to look after you and provide DNS services.
Please note: Nominet make a significant charge for retagging detagged domains and for renewing a domain on which payment has lapsed.
There is no extra charge if you decide to transfer your domain away, and we do not charge for the detagging process outlined above.
We do not charge to make other changes to your registrant information as held by Nominet - for instance the registrant address for your uk domain
Our IPS tag is ELYSIUM. You will need this when transferring Nominet names to us.
Our basic charges for domain registration as as follows
Extension | Registration / Renewals | Duration of Registration / Renewal |
---|---|---|
* | £50.00 | 1 year |
All prices exclude VAT.
If you would like to raise a complaint, please email complaints@elysium.uk or write to us at the address below.
If you have already made a complaint and are unsatisfied with our initial resolution, you can escalate your complaint by emailing escalations@elysium.uk.
We will respond to your email within 1 working day.
For domain queries please email support@elysium.uk or call us on between 09:00 and 17:30, Monday to Friday excluding bank holidays on +44 (0)1892 667411.
If you wish to report abuse from our network or domains, please email abuse@elysium.uk.
Elysium Ltd
Suite 1, 1-3 Warren Court
Park Road
Crowborough
East Sussex TN6 2QX.